We ship to France with Colissimo or Chronopost. For international deliveries, we work with FedEx. The delivery time is about 10 working days upon receipt of your order. This delay will vary depending on the manufacturing time (if we don’t have the pair of sandals in stock) and the shipping period. This item can be exchanged or refunded. More details just below :
Returns for a size exchange
If the size does not fit, please send us some photos by e-mail of the pair of sandals being worn in order to better visualise exactly what is wrong.
The cost of returning the item to our workshop is at the customer's expense, and the return of the new pair is at our expense. For more security, we advise you to send the package with a tracking number.
If you don’t have a pair of Rondini yet, please select "I would like to know my shoe size" when placing your order. Thanks to these measurements, you have better chances of receiving a pair of sandals adapted to your morphology.
Returns for an exchange of model or colour
If you have changed your mind and would like to change the model or colour, the shipping cost to our workshop, as well as the re-shipping costs, are at your expense. Please return the item to our workshop in Saint-Tropez (with a tracking number for more security). The item must be returned within 7 days upon receipt of the order, in the very same condition.
f you are not satisfied and would prefer a refund, please return the item to our workshop in Saint-Tropez. The item must be returned within 7 days upon receipt of the order, in the very same condition. Please note that the return cost is at your expense. For more security, we advise you to send the package with a tracking number.
As soon as we have received the product, we will proceed to the refund (of the product's value) through the same payment method as the initial order. If it is by credit card, the amount will be credited to the card used for the purchase.
APPLICABLE FOR ALL SANDAL'S MODELS EXCEPT SALOMÉ CROCO